Introduction
Maple Ridge Physio ("we," "our," or "us") is committed to protecting the privacy and confidentiality of our patients, website visitors, and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
By accessing our website or providing your information, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Mailing address
- Appointment requests and inquiries
- Health-related information voluntarily provided through forms or consultations
Technical Information
- IP address
- Browser type and device information
- Website usage data
- Cookies and similar technologies
How We Use Your Information
We may use your information to:
- Schedule and manage appointments
- Respond to inquiries and requests
- Provide healthcare and rehabilitation services
- Improve our website and user experience
- Communicate important updates regarding our services
- Meet legal and regulatory requirements
Information Sharing
We do not sell, rent, or trade personal information to third parties.
We may share information when:
- Required by law or regulatory authorities
- Necessary for insurance claims or direct billing processes
- Working with trusted service providers who assist in operating our business
- Authorized by the patient or client
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed as completely secure.
Cookies and Website Analytics
Our website may use cookies and analytics tools to improve functionality and understand how visitors interact with our site. These technologies help us enhance user experience and website performance.
You may choose to disable cookies through your browser settings; however, some website features may not function properly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Your Rights
You may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Withdraw consent where applicable
- Ask questions about how your information is collected and used
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website and services are not intended to knowingly collect personal information from children without appropriate parental or guardian consent.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Maple Ridge Physio
Maple Ridge, BC
Phone: (604) 553-8435
Email: info@mapleridgephysio.ca